Frequently Asked Questions

We can provide you wide variety of vehicles from a 4 Seater Car to 87 seater coach.
You can pick from standard, executive, luxury, and vintage types- ideal for weddings, corporate functions, school trips, meetings, sightseeing tours, airport transfers and more.

Yes, with every booking on VoyaHire, there's a professional driver. Our services are fully managed, and the driver will drive the vehicle for your trip. Customers don't need to drive or book drivers themselves.

VoyaHire coordinates journeys across England, Scotland, Wales and Northern Ireland. Cross-border travel to Ireland, France, Belgium and other European destinations is available, subject to route feasibility and current border requirements. Contact us to plan your journey.

Yes. We are experts in airport transfers and track flights when possible. But if your flight is delayed, do let us know beforehand. Waiting charges may apply.

We accept payment by card, Apple Pay, Amazon Pay, Google Pay, Revolut Pay, Local & International bank transfer. Any additional payment options available will be confirmed with your quotation. We do not accept cash.

Share your complete trip details with us via form, call, SMS, email or WhatsApp. Our Team of professionals will provide you with the best quote. After you accept the quote, you can pay either a deposit or the full amount to reserve your spot. (Deposit option is valid if the booking is reserved 3-4 weeks before the trip date)

We deal in 24-hour format instead of AM/PM. Kindly make sure to insert the time accordingly to avoid any inconvenience.

Yes. You'll receive a proper confirmation email with complete journey details when your booking is confirmed.

Yes. We have one-way rides, return rides, day tours, shuttles, and multiple-day tours. Custom-made trips are welcome.

You can ask for a particular vehicle type or layout, and we will attempt to do so. Vehicle allocation, however, is on an available basis.

We know plans alter. You may ask us to amend, but these are at our discretion and can be at an additional cost. All details are within our Terms and Conditions.

Rest assured, our quote will generally be all-inclusive, with any day rate including the driver and fuel, airport-related fees (if applicable), etc. Certain charges are not always predetermined at the time of giving the quotation; these include tolls, parking, congestion charges, ferry charges, or sometimes driver accommodation and meals, especially on long or overseas trips. Although we will always try to give you a heads-up, some unexpected charges, which are site-dependent, may arise. These will be payable by the client.

Yes. All drivers are fully insured, licensed, and pass background checks and route familiarity tests. We put your comfort and safety first.

Discounts are offered to groups, returning passengers, long-distance journeys, during the off-season, and through our referral affiliate program.

Absolutely! You or your company may ask for a personalised referral code. Those who use your code will get a discount, and you earn a commission in return. See more on our Affiliate Programme page.

We usually aim to be in good time. However, traffic or other circumstances outside our control can sometimes interfere with this. In the worst case, if a vehicle breaks down, all priorities will be focused on arranging a replacement vehicle for you as soon as possible.

Yes! We provide transport for all sorts of events and occasions: weddings, corporate events, religious functions, school trips, and recreation. Luxury, executive, or classic cars may be rented for that uppermost shine.

No. We do not allow any drinking of alcohol or smoking on board any of our fleet. We also do not offer or facilitate services for events or uses that entail any illegal, immoral, or inappropriate conduct. This will include anything contrary to our company's policy and professional standards. We also do not provide or use vehicles with bars, party arrangements, or alcohol-serving facilities, regardless of client request.

Yes, with the GDPR and Data Protection Act 2018, your data is protected & is never shared for marketing purposes unless you have given explicit consent. To read more, please see our Privacy Policy Page here:

Tipping is discretionary but gratefully received. Tips can be given directly to the driver in person or added to your payment via us if requested.