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Share the terminal and access instructions supplied for your sailing, then confirm the vehicle meeting point with your transport contact. A port name or postcode alone may not identify the right entrance. Tell us if the terminal changes and nominate one passenger to coordinate the group.

For travel to the port, give the operator's required arrival or check-in time. For collection after the sailing, share when your group expects to be ready outside with its luggage, and flag estimates. Plan the outward and return legs separately rather than using the ship's arrival time as a fixed pickup.

List large suitcases, cabin bags and unusual items, with dimensions where useful. Include mobility equipment and whether anyone needs to remain in a wheelchair. The vehicle needs to suit the passengers and their belongings together, so luggage space should not be assumed from the seat count.

Yes, these connections and collection stops can be requested in one plan. Give every address, the passengers joining at each stop and any flight or hotel details. Include all stops before the timetable is agreed so the route can be assessed against your port arrival requirements.

Tell your transport contact as soon as you receive updated sailing, terminal or collection information. Keep the lead passenger available to coordinate the group. Any revised meeting point, collection time or waiting arrangement needs confirmation, particularly if you also have an onward hotel, flight or train connection.